1. INTRODUCTION

1.1 These terms and conditions form the basis of SK Club and are an agreement between you and Ster-Kinekor Theatres (SKT). They are intended to protect both you and SKT. It is your responsibility to read and understand them. Please pay special attention to all the terms and conditions printed in bold. The highlighted summaries do not form part of the T’s and C’s but have been added for your convenience.

More simply put: Please make sure that you understand all the T's and C's.

1.2 By creating a profile on any of our digital channels (including the SKT website OR the SKT App OR with Facebook OR mobile) you agree to our Terms and Conditions (T’s & C’s) as part of the Sign-Up process. A parent or guardian who has signed up on behalf of a minor shall be deemed to have accepted these T's & C's on behalf of the minor.

1.3 SKT may withdraw, replace, vary, amend or add to T's & C's from time to time (including but not limited to Getting Points and Redeeming Rewards in Cinemas), in which case the amended T's & C's will supersede and replace any previous T's & C's with effect from the date on which they are posted on our website. We will endeavour to give you advance notice of any changes prior to their implementation. You will always be bound by the latest T's & C's (which will override any publicity material.)

1.4 SKT may change, replace, temporarily suspend or terminate SK Club and a member’s SK Club membership at any time with immediate effect upon notice to the member/s.

1.5 In the event of termination of membership for any reason whatsoever, members will forfeit any Points which they may have accumulated.

1.6 If any part of these T's & C's is disallowed or held to be ineffective by any court or other competent body, the rest of the T's & C's will not be affected.

1.7 If you do not agree with these T's & C's or any amendment to these T's & C's you may terminate your membership at any time by writing to SKT at PO Box 76461, Wendywood, Johannesburg, South Africa, 2144, e-mail us at info@sterkinekor.com or call our Guest Experience Team on 0861 MOVIES (0861 668 437) stating that you no longer wish to be a member of SK Club and you will be automatically removed from SK Club.

1.8 SKT shall be entitled to sell, cede, assign, delegate or in any other way alienate or dispose of any or all of its rights and obligations under SK Club without the prior approval of any member. Members may not sell, cede, assign, delegate or in any other way alienate or dispose of any or all of their rights and obligations under SK Club.

Unless a contrary intention clearly appears from the context, the following expressions shall have the following meanings:

2.1 “Get Points” means the points a member will earn when transacting at SKT in accordance with these T's & C's;

​​​​​​​2.2 "Redeem Rewards" means the spending of Points in exchange for movie Rewards;

​​​​​​​2.3 "Half Price Tuesday" means 50% off 1 (one) movie ticket purchased by the member for each unique show time on any Tuesday including a 2D, 3D, IMAX, Cine Prestige, Kids’ Cinema movie ticket, and movies in their first week of release;

​​​​​​​2.4 "Kick-start Points" means the number of Points a member will get upon sign-up, which will be stipulated in the Welcome email;

​​​​​​​2.5 "Mailer" means the movie mailer as well as other communication sent to an SK Club member who have subscribed and agreed to receive such movie Mailer and communication from SKT;

​​​​​​​2.6 "Cinemas" means all SKT™ Cinema Complexes, including Cinema Nouveau and Cine Prestige in South Africa, Namibia and Zambia only. Redeeming Points for an IMAX movie ticket will not be accepted;

​​​​​​​2.7 "Reward" means any of the facilities, discounts, services or arrangements offered or available to a member from time to time as a result of membership in SK Club;

​​​​​​​2.8 "SK Club Partner" means any company or person who has contracted with SKT to offer Rewards to SK Club members from time to time;

​​​​​​​2.9 "SST" means a Self-Service Terminals which are located in all SKT Cinema Complexes which allows you to book movies and check your Points balance;

​​​​​​​2.10 “Our website” or “Site” means www.sterkinekor.com and includes the site www.sterkinekor.mobi.

3.1 In this agreement, unless the context clearly indicates a contrary intention, expressions, which denote:

3.1.1 The singular shall include the plural and vice versa;

​​​​​​​3.1.2 Any gender shall include the other genders;

​​​​​​​3.1.3 Natural persons shall include a juristic person and vice versa.

More simply put: Our documents cover all genders and singular and plural - to avoid them being SUPER long. We are efficient like that.

4.1 Who qualifies?

4.1.1 An SK Club membership is available to adults with a valid South African, Namibian or Zambian identity document and to minors with their parent’s or legal guardian’s consent (indicated by the parent or legal guardian giving online permission on behalf of the minor).

4.1.2 Membership is only available to individuals in their personal capacity.

4.1.3 SK Club is not open to permanent or casual employees of SKT nor their immediate families.

4.2 SK Club membership

​​​​​​​4.2.1 Membership is in SKT's sole discretion and we may accept or reject any membership application.

4.2.2 Only you, the SK Club member may Get Points and Redeem Rewards on your SK Club membership number. 

4.2.3 Only one SK Club membership application per person will be accepted. If more than one Card has been assigned to a member in error, the accounts will be combined, and the Points transferred to the new single account, less any duplicated Points from the same activity.

​​​​​​​4.2.4 The SK Club membership number will be issued electronically on acceptance of application for membership.

4.3 Termination

​​​​​​​4.3.1 SKT may terminate your membership at any time by written notice to such effect without giving reasons.

​​​​​​​4.3.2 Membership shall automatically terminate (without notice being required) if the member:

​​​​​​​4.3.2.1 dies;

​​​​​​​4.3.2.2 fails to comply with these T's & C's;

​​​​​​​4.3.2.3 fails to sign-in within a period of twelve months from the date of signing up;

​​​​​​​4.3.2.4 fails to use his membership number for a period of twenty-four consecutive months;

​​​​​​​4.3.2.5 provides SKT or its representatives or agents with incorrect or misleading information relating to SK Club;

​​​​​​​4.3.2.6 in any way abuses his SK Club membership;

​​​​​​​4.3.2.7 misuses any of the Rewards or services which are available to members from time to time; and / or

​​​​​​​4.3.2.8 makes use of threatening, abusive and insulting language or behaving in a threatening, abusive or insulting manner when dealing with any SKT staff member or a patron of any SKT Cinema Complex.

More simply put: There are various reasons why we might end your SK Club membership. Mostly if you lie to us, insult us, don’t use your card within 2 years or if you don’t follow our T’s and C’s.

4.3.3 A member may terminate his membership at any time by giving written notice to SKT to such effect to info@sterkinekor.com or post to Ster-Kinekor Club, P.O. Box 76461, Wendywood, 2144. A member may call the Guest Experience Team on 0861 MOVIES (0861 668 437) for further assistance.

More simply put: If you would no longer like to be an SK Club member, please contact us.

​​​​​​​4.3.4 Where membership has been terminated:

​​​​​​​4.3.4.1 You will forfeit any Points you may have accumulated with your SK Club membership number.

4.3.4.2 In the event of illegal or fraudulent use of your SK Club membership number, we reserve the right to lay criminal charges.

5.1 How do I sign up?

​​​​​​​5.1.1 You can apply at any one of our Cinemas or click here.

Your SK Club membership number will be emailed to you in a Welcome mail. Once you receive your membership number via email, you will receive your 200 SK Club Points as a kick-start to your Rewards.

5.1.2 If you do not receive a Welcome email within 1 business day of joining to inform you that you have successfully applied for SK Club, please send an e-mail to info@sterkinekor.com or contact our Guest Experience team on 0861 MOVIES (0861 MOVIES 668437).

​​​​​​​5.2 Activation

​​​​​​​5.2.1 Once you have signed up to be a member, you will immediately have access to The Epic Deal, getting Points or using the Half Price Tuesday benefit.

More simply put: You have immediate access to your SK Club benefits once you sign up.

5.3 Membership tiers

5.3.1 A member who watches 15 different movies in any 12-month cycle will be upgraded to VIP membership status free of charge. Your upgrade is calculated from the first day of the month you were upgraded to the first day of the same month in the next year. In order to retain VIP member status, you will need to watch 15 or more different movies in the VIP membership year. VIP members who retain their status will get double Kick-Start points within 7 days of each VIP membership year. If a VIP member does not watch the stipulated minimum number of movies during the membership year to retain your VIP membership, you will automatically revert to being a normal SK Club member and will subsequently receive the normal SK Club rewards.

5.3.2 The SK Seniors Club membership is for members whose age is 60 years and above. Due to the nature of the Rewards available  to SK Seniors Club (60+) members, SK Seniors Club members do not get Points. If a member is a normal SK Club member, his membership will automatically change to an SK Seniors Club membership when he turns 60. Any Points accumulated on his SK Club membership number will have to be redeemed 7 days prior to moving to SK Seniors Club, and any Points not redeemed or unable to be redeemed during this period will be forfeited.

More simply put: If you are over the age of 60, you will receive an SK Seniors Club (60+) membership.

5.3.3 ​​​​​​​3D glasses are not included with any membership.

5.4 SK Club Online Profile

​​​​​​​5.4.1 If you create an online SK Profile, join SK Club and provide us with more information about yourself, we will be able to personalise our interaction with you and provide you with information around Coming Soon movies and to contact you with SK Club invitations, promotions and competitions. You will also have access to a digital dashboard.

5.4.2 You will be able to view your Points balance and keep your Profile updated online.5.4.3 If you have forgotten your password or cannot access your digital Profile, call the Guest Experience team on 0861 MOVIES (0861 668 437) for assistance.

More simply put: If you cannot access your SK Club Profile, call our Guest Experience team on 0861 MOVIES (0861 668 437).

​​​​​5.5 Personal Details

5.5.1 You can amend as well as ensure that your personal information is accurate, current and complete, by:

​​​​​​​5.5.1.1 Checking your Profile online;

​​​​​​​5.5.1.2 Calling our Guest Experience team on 0861 MOVIES (0861 668 437).

​​​​​​​5.5.1.3 Asking for assistance at any one of our Cinemas, with proof of valid identification;

5.5.2 If your details are not correct you may be excluded from marketing campaigns and promotions with SKT.

5.5.3 All personal information gathered or provided to us will be utilised and / or handled in terms of The Protection of personal information Act referred to as POPIA.

More simply put: all your personal info will be protected as set out in our POPIA disclaimer  – click here.

6.1 Your SK Club membership does not give preferential rights of access for any movie or presentation; nor does it give access to films or presentations which are not open to the general public.

​​​​​​6.2 The member accepts liability for and indemnifies the Company against any loss, cost and expense s/he may sustain from not Redeeming and therefore losing accumulated Points or where a profile is used without the members’ permission and Points have been redeemed without the SK Club members’ knowledge by a third party.

6.3 Your SK Club digital Card remains the property of SKT.​​​​​​​

6.4 Rewards cannot be Redeemed for cash.

6.5 We reserve the right to monitor the transactions and use of your SK Club membership.

7.1 Points cannot be purchased; they can only be earned.

​​​​​​​7.2 How do I get Points?

​​​​​​​7.2.1 SK Club Members get 200 kick-start Points upon joining & providing both a valid email address and mobile number.

​​​​​​​7.2.2 You will get 100 Points for a single movie ticket (2D or 3D) you purchase for yourself for a unique show time, when you add your SK Club membership number to the transaction, except on a Tuesday.

​​​​​​​7.2.3 You will get 200 Points for each IMAX or Cine Prestige movie ticket purchased by you for each unique show time including when the IMAX or Cine Prestige movie is shown in 3D and including movies in their first week of release.

​​​​​​​7.2.4 You will get 100 Points if you purchase a Regular Combo or Large combo, including on a Tuesday.

​​​​​​​7.2.5 You will get 200 Points if you purchase a Large Combo or a Sharing Combo or Double-take Combo, including on a Tuesday.

7.2.6 You will get Double the normal number number of Points on Thursdays when you purchase a movie ticket. Your 100 Points for a 2D or 3D movie ticket bought will be doubled to 200 Points. Your 200 Points for an IMAX or Cine Prestige movie ticket bought will be doubled to 400 Points. Your 100 Points for a Regular combo will be doubled to 200 Points. Your 200 Points for a Large combo or a Sharing combo or a Double-take combo bought, will be doubled to 400 Points.

7.2.7 To get Points for a transaction line on the website or SK App, you must either sign in to your SK Club profile for your SK Club card to be visible under “Saved Cards”, OR enter your SK Club membership number under “Loyalty Cards” before processing the online transactions. To get Points at a Self-service Terminal, you must enter your SK Club membership number under “Loyalty Cards” before starting the booking.

7.3 Points cannot get Points for the following:

​​​​​​​7.3.1 On a free ticket purchased with Points;

​​​​​​​7.3.2 On a complimentary ticket or a readmission voucher;

​​​​​​​7.3.3 Purchases of tickets of events hosted by third parties;

​​​​​​​7.3.4 Purchase of Half Price Tuesday tickets;

7.3.5 The purchasing of individual (non-combo) confectionary / catering items;

​​​​​​​7.3.6 The purchasing of airtime;

​​​​​​​7.3.7 The purchasing of 3D glasses;

​​​​​​​7.3.8 Error transactions, as a result of fraud, or pursuant to any illegal, ineligible or unauthorised transaction;

​​​​​​​7.4 Your Points will only reflect and be available 20 minutes after your transaction. You will need to save evidence of your Points entitlement until the Points appear on your SK Club membership profile.

7.5 Members can get the following Points:

​​​​​​​7.5.1 Kick-start Points on sign-up (200 Points);

​​​​​​​7.5.2 Double Points on Thursday when booking a movie ticket or buying a Sharing combo or Double-take Combo

​​​​​​​7.6 Extra Points may be awarded at SKT's sole discretion.

​​​​​​​7.7 If we are offline when you book a ticket or purchase combos you need to present your SK Club membership number at a Cinema for us to manually capture your points.

7.8 Statements of Points and Points balance

​​​​​​​7.8.1 You can access your statement online by signing in to your SK Club Profile and viewing your dashboard.

​​​​​​​7.8.2 You can also check your Points balances by calling our Guest Experience team by calling 0861 MOVIES (0861 668 437), mailing info@sterkinekor.com, at the Box Office Counter at the cinema, or Self-Service Terminal at any Cinema. 

​​​​​​​7.8.3 It is your duty to check your Points balance. If you find any errors on any of your statements, you must let us know in writing together with documentary evidence as to why you think there is an error, within 30 days of noticing such error. We will, in our sole discretion, determine whether an error did occur.

7.9 Points earned where a ticket has been cancelled / refunded for whatever reason will be deducted from your Points balance on your SK Club membership profile.

​​​​​​7.10 Being an SK Club member does not guarantee seating or ticket availability.

7.11 Age restrictions and other T's & C's related to specific screenings must be adhered to.

​​​​​​8.1 As an SK Club member, you will be entitled to the following Rewards:

8.1.1 Half Price Tuesdays at any cinema, including 2D, 3D, IMAX, Cine Prestige, Kids’ Cinema, Cinema Nouveau, Opera and Live Theatre.

8.1.2 SK Club members will not be able to watch the same movie more than once with their SK Club membership number.

8.1.3 SK Seniors Club members will receive a 20% saving every day, except on a Tuesday where you will also have access to Half Price Tuesdays. This includes purchase of movie tickets at any Cinema, including 2D, 3D, IMAX, Cine Prestige, Kids’ Cinema, Cinema Nouveau, Opera and Live Theatre.

The Point-based Rewards do not apply for SK Seniors Club members. Due to the nature of the Rewards earned by SK Seniors Club (60+), SK Seniors Club members do not get Points. If a member is a normal SK Club member, his membership will automatically change to an SK Seniors Club Membership when he turns 60. Any Points accumulated on the SK Club card will have to be redeemed within 7 days prior to moving to the SK Seniors Club programme and any Points not redeemed or unable to be redeemed will be forfeited.

​​​​​​​8.1.4 A free birthday movie ticket valid for 30 days from your birthday date. Sign in and redeem the birthday ticket online. NB - A birthday ticket is ONLY redeemable on 2D or 3D movies.

The birthday ticket will be loaded on to your SK Club membership profile for you to redeem. You will receive a reminder email and / or SMS and / or WhatsApp to collect your birthday ticket. If you do not wish to receive communication from Ster-Kinekor on your birthday reward, please let us know.A birthday ticket is only redeemable if you have transacted with your SK Club card at least once since joining.

​​​​​​​8.1.5 Exclusive SK Club Email Newsletter if you agree for us to mail it to you.

8.1.6 Get Kick-Start Points;

8.1.7 Get Double Points on Thursdays;

8.1.8 Get Bonus Points;

8.1.9 Access to exclusive promotions, competitions and screening events;

8.1.10 Access to The Epic Deal

The Epic Deal will include the following items as a bundle deal at a price of:

a) R169,90 (incl. VAT) in South Africa

b) N$169,90 (incl. VAT) in Namibia

c) K120,00 (incl. VAT) in Zambia

- 1 x 2D OR 3D movie ticket

- 1 x Regular popcorn

- 1 x Regular drink (soda OR water OR Slush)

8.1.10.1 Available from Monday - Friday only

8.1.10.2 Excludes IMAX, Cine Prestige and D-box movie ticket purchases 

8.1.10.3 Excludes 3D glasses

8.1.10.4 SK Club Points applies as per the standard Points benefit rule when booking for The Epic Deal. Double Points will also be earned if a member purchases The Epic Deal on a Thursday.

8.1.10.5 The Half Price Tuesday benefit remains in place, but a member can only purchase The Epic Deal OR a Half-Price Tuesday ticket, not both. No exchanges in value will be permitted.

Saving indication per cinema for The Epic Deal:

More simply put: As an SK Club member, you are entitled to great movie Rewards and Points.

​​​​​​​8.2 In order to receive the exclusive Rewards, Promotions and Competitions available monthly to SK Club members, you will have to agree to be communicated to within a manner selected online (Email, WhatsApp, App notifications or SMS). The Rewards above are only valid on presentation of your SK Club membership number and are only valid for the member.

9.1 Only members who produce their membership number can Redeem their Points.

​​​​​​​9.2 Once your Points balance reaches 400 Points you will be able to Redeem your Points. For more information go online, contact the Guest Experience team on 0861 MOVIES (668 437) or ask our staff at any Ster-Kinekor Cinema.

​​​​​​​9.3 Points can be Redeemed at any Cinema as follows:

​​​​​​​9.3.1 Redeem a Cine Prestige movie ticket for 1 500 Points;

​​​​​​​9.3.2 Redeem a 2D or 3D movie ticket for 1 000 Points;

9.3.3 Redeem a Regular Soda and Popcorn Combo for 800 Points;

9.3.4 Redeem a Regular Popcorn for 400 Points.

Important note: the Points excludes 3D glasses required to watch a 3D movie.

9.4 Points can be Redeemed irrespective of the movie price, except at IMAX and D-Box.

9.5 All transactions for Redeeming of Points are irrevocable and irreversible.

9.6 If you choose not to Redeem your Points, you can accumulate and save as many as you wish within the Points expiry period of 12 (twelve) months from date of earning.

9.7 Points earned can be Redeemed immediately for the same movie for the same date and show time.

9.7 You will not be able to Burn points in part and /or combine with any other form of payment i.e. you cannot pay for a ticket with part points and part cash/credit card payment.

9.8 You will not be able to Redeem Points in part and / or combine with any other form of payment, i.e. you cannot pay for a ticket with part Points and part cash / credit card payment.

More simply put: You cannot partly pay for a movie ticket and use Redeemable Points too.

9.9 No change will be given on Points Redeemed.

9.10 Points and / or your SK Club membership number cannot be utilised in conjunction with any other specials or promotions. unless otherwise specified.

9.11 It is your responsibility to track and redeem your Points balance and activity.

9.12 The Redeeming of Points is subject to our systems being online. SKT does not guarantee that its systems will always be online and available for transactions, and accordingly a member may temporarily be unable to Redeem Points online. In this instance, a member may call the Guest Experience team om 0861 MOVIES (0861 886 437) who will allocate Points upon proof of purchase being indicated.

10.1 By selecting the option to receive communication you give us permission to communicate with you, and you will receive Mailers and other communication from SKT from time to time.

More simply put: By joining SK Club and with your consent, we will communicate with you - and might also tell you about special offers that you might be interested in.

10.2 Although SKT will use best endeavours to communicate with you during business hours, by subscribing to receive Mailers and other communication from SKT, you agree that you may receive these at any time of the day or night.

More simply put: We try our best to communicate with you during business hours, but you might hear from us outside these hours.

10.2.2 Unsubscribing may mean that you won't be able to participate fully in SK Club because you won't get updates on promotional offers, SK Club updates, additional campaigns where you will get Points and other Rewards that SK Club has to offer.

10.2.3 We need to process all unsubscribe communications internally, so you may continue to receive marketing communication for a period of up to 21 business days after your request.

10.2.4 If at any time you decide you would rather not receive the Mailer and / or other communication from SKT, please amend this in your profile or utilise the "unsubscribe" option available at the end of every communication.

More simply put: You can unsubscribe from communications with us at any time. This request will take up to 21 business days to process - but you won't be able to participate fully in SK Club going forward.

11.1 SKT gives no warranties in relation to SK Club.

11.2 Subject to the provisions of the Consumer Protection Act of 2008, SKT and / or each and any of its respective members, employees, contractors, sub-contractors, agents, workmen or representatives (hereinafter collectively referred to as "the Company") do not accept responsibility or liability for any damage, loss, claim, or other liability or expense of whatever kind or nature from or in relation to SK Club.

More simply put: We give no warranties nor accept any responsibility for damage or less of any kind - including medical claims and legal expenses.

11.3 The total liability of SKT for all claims shall not exceed a sum equal to the refund of any unexpired and unused Points on your SK Club membership number.

12. PARTNERS OF SK CLUB

12.1 An SK Club Partner may impose additional conditions. Please read each Partners' rules regarding the Reward they offer.

12.2 SKT shall not be bound to or be responsible for any obligations arising from any Rewards offered by an SK Club Partner.

12.3 In order to claim Rewards from SK Club Partners, you must present your SK Club membership number.

More simply put: SK Club Partners might have additional T's and C's. Either way, please present your SK Club membership number to receive your Rewards.

13. GENERAL

13.1 These T's and C's and any document expressly referred to in them represent the entire agreement between SKT and you in relation to their subject matter.

13.2 These T's and C's shall be governed by the law of the Republic of South Africa and all disputes, actions, and other matters in connection therewith shall be determined in accordance with such law.

13.3 Members may not rely on any representation which allegedly induced them to become a member of SK Club, unless such representation is recorded herein.

More simply put: No representation by SKT Staff members may be relied upon if they are not in these T's and C's.

13.4 Any indulgence granted by SKT to any member shall not constitute a waiver of its right against the member and we shall not thereby be precluded from exercising our rights against any member concerned, whether having arisen in the past or arising in the future.

More simply put: If we have "let something pass", this does not mean that we are prevented from pursuing it later.

14. QUERIES OR COMPLAINTS

If you have any queries or complaints concerning SK Club, your membership, Points, Rewards or your membership number or online profile, please visit your local Cinema or call our Guest Experience team on 0861 MOVIES (0861 668 437). *Standard Rates Apply. Free Minutes do not apply. You can also get in touch with us by e-mailing info@sterkinekor.com.